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Contact Us

Contact Sugatsune for technical support & assistance finding the right hardware solutions for your project. Learn about our catalog of over 6,000 products.

Sugatsune Offices

United States, Mexico, Caribbean, and Central America

Sugatsune America, Inc. (Main Office)
18101 Savarona Way
Carson, CA 90746

Monday-Friday: 8am to 5pm PT
Saturday & Sunday: Closed

Architectural Division
Toll-Free: (800) 562-5267
Tel: (310) 329-6373
Fax: (310) 329-0819

Industrial Division
Toll-Free: (888) 557-5267
Tel: (310) 532-4743
Fax: (310) 329-0819

Sugatsune America, Inc.
Midwest Distribution Center
1790 West Cortland Court
Addison, IL 60101

Monday-Friday: 7am to 4pm CT
Saturday & Sunday: Closed

Toll-Free: (800) 562-5267


Sugatsune Canada, Inc.
3775 Boulevard du Tricentenaire
Montreal, QC H1B 5W3

Monday-Friday: 8:30am to 5pm ET
Saturday & Sunday: Closed

Tel: (514) 312-5267


Sugatsune Kogyo Co., Ltd.

Tel: +81-3-3864-1122


Sugatsune Kogyo India Private Limited

Tel: +91-98-6729-9597


Sugatsune Shanghai Co., Ltd.

Tel: +86-21-3632-1858

All Other Countries

Sugatsune Kogyo Co., Ltd. (Export Dept.)

Tel: +81-3-3866-2260


Find the Right Parts

We locally stock over 6,000 architectural and industrial hardware products in our catalog, with more added every year to meet the evolving needs of our customers.
We know that finding the right solution can be difficult and time consuming. Contact our technical experts  for help finding the best hardware components that will work on your project, or to get additional information.
We also invite you to try our Hardware Selection Tool:

Get Technical Support

We are happy to assist you with questions about installation, adjustment, maintenance, use, and repair. Our support team is staffed by knowledgeable, US-based representatives from our own staff who will be able to answer your questions to your satisfaction.

Find Product Resources & Information

We offer an extensive collection of product literature, product videos, and CAD files, all available online.

If you’re looking to request a print copy of a specific catalog, please fill out this form.
To see what’s new at Sugatsune, check out our News page.

Find Out More About Our Products & Values

Sugatsune America was founded 40+ years ago, in 1982, bringing the legacy of our parent company to a Western audience. Our principles include the following:
  • Quality & Durability: We use high-quality materials, precision engineering, and strict quality controls in fabrication to produce outstanding, high-end products with excellent functionality, superior performance, and long service life even in harsh use conditions.
  • Universal Design: We design our parts to be easy to use and accessible to as many people as possible.
  • Aesthetics: We believe in the elegance of simplicity and utilize design styles that favor clean minimalism and space efficiency. We favor handsome materials like stainless steel that combine quality with aesthetics for a premium experience.
  • Versatility: We want our products to be useful in as many ways as possible and in as many places as possible. We design products for use in residential, commercial, industrial, institutional, and transportation settings, and are proud to be AS9120 B and ISO 9001:2015 certified.

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